Keith Ferrazzi, CEO of Ferrazzi Greenlight, Inc. called one of the world's most "connected" individuals by Forbes and Inc. magazines, demonstrates methods for building customers and maintaining relationships over time. He reveals one of the most common mistakes people make when building relationships for career success, as well as the importance of showing your contacts that you are not only professional, but human.

http://livestream.worktankseattle.com/sbsummit/3.14.06_ferrazzi.wt