Specializations:
Network Systems Integration
Ross-Tek installs and configures Microsoft
network operating systems and products. We also provide migration
and integration services for customers who already have a
network system and are looking to add additional products
or services to enhance their existing local or wide area network.
Our proficiency and core competencies are based in the Microsoft
Windows Server Family Products.
Microsoft Proficiencies & Competencies:
- Windows Small Business Server
- Exchange
- Windows SharePoint Services
The benefit of Ross-Tek’s designation
as a Value Added Provider is found within the resources detailing
how to customize these products so they work within your environment
and function as a tool for your business. We have the certifications,
but more importantly, the experience, to install and customize
network solutions so your company can make the most of the
technology enhancements and features that your business needs
to stay competitive.
Security Solution Implementation
Ross-Tek provides superior security solutions
that are designed to keep our clients’ network systems
from being compromised by unauthorized users.
Security solutions:
- Firewall implementation
- Intrusion detection
- Vulnerability and single point of failure analysis
- Virus protection and recovery
Ross-Tek provides cutting-edge digital technology
of webcam products and services that provide 24 hour remote
and on-site monitoring, recording, and management. Our video
multiplexers can support any size business’ needs.
Video surveillance solutions:
- Live, remote viewing via networked PC, off-site connections,
or through Internet service
- Digital storage on local or remote hard drives
- Instant search capabilities, eliminating the need footage
“rewinding”
- Storage options on any media, such as CD, hard drive,
and tape drive
Wireless LAN Deployment
Ross-Tek is a local leader in providing
integrated wireless services designed for small businesses.
Ross-Tek only uses business-class wireless
products from first class companies such as Netgear, Cisco,
Symbol, and Toshiba.
Wireless solutions:
- Site surveying
- Documentation
- Product procurement
- Wireless LAN deployment
Onsite Technical Support
Consulting companies often provide technical support options
that fall short of expectations, few being able to maintain
consistency in service delivery. Ross-Tek
understands that the benefit of technical support is in its
rapid response time, effectiveness and consistency. We provide
an array of help-desk and support services that fit your needs
while working within your budget.
Knowledge Transfer services:
- Comprehensive LAN documentation
- Microsoft Windows, Outlook and Share Point workshop
- One-to-one training of onsite contact
Onsite technical support solutions:
- After-hours and weekend service
- On-site service with guaranteed response time
Remote Technical Support
For companies without network support staff or located outside
of our local area, remote network management is the ability
to provide technical support, file updates, file server management,
workstation management and “walk-thru” technical
phone support without a technician being onsite.
Remote technical support solutions:
- Daily, preventative system maintenance
- Technical problem resolution without travel delay
- Support cost decrease compared to onsite technical support
- Support costs decrease with preventative assesments and
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